Clarification questions

Surface the right questions to align your strategy early.

Altura identifies gaps, contradictions, and ambiguities across your tender documents, then drafts professional questions with a recommended strategy for each. Your team uses the clarification round to strengthen your position, not just to resolve confusion.

The questions you do not ask cost you the most.

Missed ambiguities become assumptions. Assumptions become risks. And risks surface too late: in your proposal, your pricing, or your delivery. The clarification window is your one chance to eliminate uncertainty, negotiate softer terms, or push back on something that does not fit your capabilities. Most teams spend too much unnecessary time on it or do not use it well enough.

Altura makes sure you do.

Three steps to a more strategic clarification round.

Analyse

Surface what needs to be asked.

Altura scans your tender documents, your requirements, your risk analysis, and your knowledge base for the things worth clarifying. Vague terminology, unclear scope, unusual conditions, lot overlaps, requirements your team cannot meet. Each item comes with the reason it was flagged, so your bid manager can judge what is worth raising and what is not.

Structure

Organise and refine strategic questions.

All suggested questions land in a single table inside the Bid Book, each linked to its source requirement, document, and the reasoning behind it. Altura recommends a strategy for each question: negotiate a relaxation, propose an alternative, clarify scope, or push back on an unreasonable condition. Your team reviews every question, adjusts the strategy where needed, and adds their own before submission. Your standard question library can be pre-loaded, and Altura adapts each one to the specifics of the tender.

Respond

Feed answers back across the bid.

When the contracting authority publishes answers, bring them into Altura and re-run the affected workflows. Your requirements, risk assessments, and compliance view update to reflect the new information, so your team works from the latest state of the tender. Every change is traceable: you see exactly what shifted, what triggered it, and what still needs attention.

Need a workflow tailored to your unique process?

Our core workflows are highly configurable, yet we know that complex bid processes often require a more personal touch. We offer a direct partnership to help you build specialised workflows tailored to your team’s unique requirements, ensuring Altura stays as flexible as your strategy.

Enterprise-grade automation with security you can trust.

Human guardrails

You stay in control of the data used for every answer. AI-generated content is clearly marked, and you approve each response before it moves forward. Your team decides which sources the platform can draw from.

AI explainability

Altura prioritises clarity. Every insight includes the reasoning behind it and a direct link to the source data at a word level, ensuring your decisions are always verifiable.

Stop losing days to manual requirement extraction and guesswork.

See how Altura helps your team extract, assess and answer every requirement in a structured workspace, with traceable sources and clear confidence indicators on every line.

AI Act ready
GDPR compliant
ISO 27001

Frequently asked questions

How do you identify what to ask during a clarification round?

Altura scans every requirement and every tender document for clarification signals: vague terminology, unclear scope, unusual or unreasonable requirements, missing information, contradictions between documents, requirements that overlap with another lot, and requirements where your compliance is unclear or unlikely. Each flagged item comes with a reason and a direction for the question, so your team knows exactly what to ask and why.

Can AI help write clarification questions for tenders?

Yes. Altura drafts questions that are clear, professional, and suitable for formal submission to a contracting authority. Each question is self-contained, meaning the contracting authority can understand it without needing additional context. The system avoids revealing your internal compliance gaps, framing questions as neutral requests for clarification. Your team reviews, edits, and approves every question before submission. Nothing is sent automatically.

How does Altura recommend the right strategy for each clarification question?

Every clarification question is a strategic choice: negotiate a relaxation, propose an alternative, clarify scope, or push back on an unreasonable condition. Altura matches each suggested question to one of these strategies based on the requirement, your compliance position, and the context of the tender. Your team can adjust the strategy, refine the wording, and choose which questions to actually submit.

Can I use a standard question library for clarification rounds?

Yes. Upload a document with standard questions your team typically asks during clarification rounds. Altura checks each preset question against the specific tender context and only includes the ones that are relevant, adapting the wording to reference actual document names, sections, and conditions from this tender.

How do strategic clarification questions improve your competitive position?

Some clarification questions are not just about resolving ambiguity. They can influence how the contracting authority interprets or adjusts requirements, potentially opening the door for alternative approaches that better fit your capabilities. In Altura, your team can mark specific requirements as "strategic to clarify." The system then drafts questions designed to encourage broader interpretations or more flexibility.